Services

Digital transformation might sound complicated, but it doesn’t need to be. We offer a range of digital support services that will make your move to digital a breeze.

Here’s an overview of just some of the digital services we offer that will embed technology into your third-sector organisation in a way that’s easy, impactful and brings lasting results.

Digital audits

"How do we know what's working and what's not with our digital marketing strategy?"

You only get one chance to make a good first impression. Our digital marketing audits will provide you with invaluable insights and an action plan that will help you take your marketing strategy to the next level.

What’s included:

Expert external perspective on your current digital marketing strategy.
Evaluation of your website, social media channels, search engine results and online reputation - all through the eyes of your target audience.
Assessment of your current marketing metrics and what they mean.
One-to-one meeting to discuss suggested areas of improvement and how to achieve them.
Manageable action list for your team.
Guidance on how to manage your marketing resources (within your team or gaining extra support through recruiting stagg, internships or volunteers).

Digital strategy

“How can we use technology to our advantage as a third-sector organisation?”

We work with a lot of third-sector organisations who know that ‘going digital’ will be great for business, but they don’t know where to start.

If this sounds like you, our digital strategy service is exactly what you need.

We can help you:

Evaluate your current processes and find ways that technology could save you time, money and resources.
Choose the right technology that will solve your specific challenges.
Build a long-term digital strategy and a solid plan to roll it out.
Train staff in your new digital processes so they’re immediately embedded into your organisation.

Implementation Support

How do we put our digital strategy into action?

If you need support implementing a digital strategy and new software solutions to your third sector organisation, our digital experts can help you.

Providing your organisation, a personalised one-one support implementing your digital strategy.
Giving your organisation advice on how to integrate your new software solutions with your existing systems to streamline your workflow.
Working together with your software providers to install, migrate your data and to test features that are important to your organisation.
Practical Digital Solutions such as CRM, web fixes, e-commerce, on-line booking systems etc.

Platform training

“What digital platforms should we be using and how do we use them?”

If you have an interest in learning a new platform or tool – or you’re frustrated with a digital tool you’re currently using – we can help you with that.

Our tailored training sessions focus on embedding the technology into your organization so you can start maximising it from day one.

What’s included:

Social media scheduling tools (e.g. Hootsuite, Buffer).
Social media platforms (Facebook, Instagram, TikTok, YouTube).
Design tools (Canva).
Analytical tools (e.g. Google Analytics).

Digital marketing baseline

”We don’t have a digital marketing strategy yet. Where do we start?”

If you’re in the process of setting up your service, a strong digital marketing baseline will ensure you start things off on the right foot. We’ll guide you towards developing a safe and well-considered online presence for your brand.

We can help you work out:

Where your target audience are spending time online.
Which marketing channels you should focus on (and best practice for getting started).
A content strategy to keep your channels active.
What tools you need to be effective (and how to stay within budget).
Staff training needs.
The practicalities of setting up and executing a digital marketing plan and any new channels you’re using/you might need.
How to get your website live, including costings, content design and an implementation plan.
How to effectively gather analytics so you can track and measure your marketing efforts.

Digital Marketing Audit

“How can we use technology to solve our organisational challenges?”

Do you have a particular area that where manual processes are slowing your organisation down? For example, maybe you’re using complicated spreadsheets to keep track of your charity’s donations or mentoring program.

The good news is that in today’s digital world, there’s a software solution to almost any business challenge you’ll encounter at your organisation. You just need to know where to look!

Our solutions research and implementation service focuses on helping you find the perfect technology to solve your challenges.

A deep dive into your organisation’s specific challenge(s).
Thorough research into the digital solutions currently on the market.
We provide an objective shortlist of the solutions we believe best fit your needs.
Support in implementing the technology at your organisation (including set up, staff training, etc.).

Are you looking for a specific type of digital support that isn’t listed here?

Talk to us